HP printers are among the most widely used devices for personal and professional use. These printers have loads of amazing features that make the printer's job smooth and hassle-free. Its advanced features allow you to print the document anywhere you want. Some printers are capable of offering hand-free printing too.
Despite having advanced technology and top-notch specifications, it is inevitable to face the printing issue now and then. However, most of the time, these problems are not as serious as they could be fixed with simple troubleshooting. Don't worry if you are also dealing with the same issue with your printer device. Thus, in the following content, you are going to learn about some of the most effective methods to overcome the HP printer not printer issue.
Method 1. Set your Printer at default.
You can get the printer not printing issue if your printer is not set as the default printer. Here are the steps on how you do that.
- First of all, open the search menu of your Windows device and search for the Printers & Scanners option.
- After that, ensure that the checkbox next to the Let Windows manage my default printer is selected.
- Now, choose your HP printer option from the available printer's name and then select the Manage option.
- Afterward, go to the Set as default option under 'Manage your device' and then click on it.
- Finally, your printer will be set as your default printer.
Method 2. Use HP Print and Scan Doctor to Diagnose the Issue
- First of all, turn your printer device off after loading the papers into the document tray.
- After that, you need to download HP Print and Scan Doctor - Printer Offline on your device. After that, go along the prompt to install it and then open it.
- When the welcome screen shows up, click on the Start option to choose your printer. After that, it will run the diagnostic.
(Note- Click on the My product is not listed option if you do not find your HP printer option. After that, follow the on-screen instructions to troubleshoot the connection.)
Method 3. Run the Diagnose & Fix
- First of all, open the HP Smart app on your device and then Diagnose & Fix. (If your device does not have the HP Smart App, then you need to download it on your device)
- After that, you need to select the Diagnose & Fix icon in the bottom-left corner.
- In the next step, click on the Start option. (Keep in mind not to close the HP Smart App when the troubleshooter is running.
- If any issue has been found, then follow the provided instructions.
- In the last step, you need to check whether the problem has been resolved on your device.
Method 4. Check the Printers USB cable
- First of all, turn off the printer and computer device.
- Check the cable after removing it from the computer and printer. Do the follow-up things if you find any mistakes on your printer.
- Replace the cable if it is damaged and longer than 3 meters.
- Also, if you find the cable undamaged, then make sure the port you are using is USB 2.0 or greater. Also, connect the cable directly to the computer if you are utilizing a USB hub or docking station.
- After that, connect the cable to the HP printer device.
- Furthermore, turn on your computer system and wait until the startup process is done.
Frequently Asked Questions (FAQs)
You can get your printer not printing even if it has an ample amount of ink. To face this issue, there can be a variety of reasons. Some of the prominent causes of this issue are-
The printhead has been clogged.
Faulty printer driver or driver not being up-to-date.
The printer scanner is not working.
The printer is not connected properly to the computer.
Apart from that, there can be numerous other problems with this issue. So, to fix this issue, you must try to figure out the actual cause of the problem first and then solve it.
Switch off your printer device.
And then, remove the power cord from your printer device and power outlet.
After that, wait for one or two minutes and then plug back in the cable.
Now, the printer will be reset and turned on.
Lastly, you can try printing a document on your printer device.
First of all, you need to download and install the HP Print and Scan Doctor option.
Go to the download folder on your device and Run HPPSdr.exe.
When the HP Print and Scan Doctor is open, click on the Start option.
After that, look for your printer and select it.
Now, choose the option Fix printing.